Privacy Policy

Two Beaches (referred to as the “Company,” “we,” “us,” or “our”) has formulated this privacy notice to elucidate our procedures for collecting and processing data. Your use of our Services implies your acknowledgment and consent to our policies and protocols concerning personal information. For any queries or apprehensions, you can contact us at stay@twobeaches.co.uk. If you disagree with our policies, we kindly request that you abstain from using our Services.

What Data is Collected?

We collect personal information from you on a voluntary basis when you register on our Services, express interest in learning about us or our products/services, engage in activities on the Services, or reach out to us.The personal information we gather is determined by your interactions with us and the Services, the choices you make, and the products/features you utilize. This may encompass:1. Names3. Phone numbers4. Email addresses5. Physical addresses6. Billing addressesWe may collect and process personal data through the use of various analytics and advertising services, including but not limited to Google Tag Manager, Google AdSense, and Microsoft Clarity. This data collection helps us to:1. Analyze User Behavior: We use Google Tag Manager to manage and deploy marketing tags on our website, enabling us to track user interactions and improve our services.2. Advertising Purposes: Google AdSense allows us to serve personalized advertisements based on user interests and behaviors, helping us to deliver relevant content and improve user experience.3. User Insights: Microsoft Clarity provides us with insights into how users interact with our site, allowing us to understand user behavior, optimize our website, and enhance overall user experience.Types of Data CollectedThe types of data collected may include:1. IP address2. Browser type and version3. Pages visited4. Time spent on pages5. Click-through data6. Other interaction metricsUser ControlUsers have the option to manage their data preferences through their browser settings or by opting out of personalized advertising through the respective services' privacy controls.

Sensitive Information

We refrain from collecting sensitive data, such as social security numbers or any information unnecessary for the Company’s business operations.

Payment Information

For any purchases, we may collect the necessary data to facilitate your payment, including the payment instrument number and security code associated with your payment method. The storage of all payment information is managed by our payment processors, and you can refer to their respective privacy notices on their websites.It is of utmost importance that the personal information you provide us is accurate, complete, and current. If there are any changes to your personal information, it is your responsibility to inform us.

Automatic Collection of Information

During your visit, use, or navigation of our Services, certain information is automatically gathered by us. This information, while not disclosing your specific identity (e.g., name or contact details), may include device and usage data such as IP address, browser and device specifications, operating system, language preferences, source URLs, device name, country, location, usage details of our Services, and other technical particulars. This information is primarily utilized for ensuring the security and functionality of our Services, as well as for internal analysis and reporting purposes.Similar to other businesses, we employ cookies and similar technologies to gather information. We Collect Information: Log and Usage Data - This pertains to information related to service, diagnostics, usage, and performance, automatically collected by our servers when you access or use our Services. This data, stored in log files, may encompass details such as your IP address, device information, browser type and settings, and information about your activities within the Services (such as timestamps of usage, pages/files viewed, searches conducted, and other actions like feature usage), as well as device event information (such as system activity, error reports, and hardware configurations), based on your interactions with us.

How We Manage Your Information Processing

We engage in the processing of your personal information for various purposes, depending on your interactions with our Services. These purposes encompass facilitating account creation and authentication, as well as identifying and preventing fraudulent activities. Additionally, we may utilize your information to solicit feedback and communicate with you regarding your utilization of our Services. Processing of your information may also be undertaken when it is necessary to safeguard vital interests, such as preventing harm.

Legal Foundations for Information Processing

We undertake the processing of your personal data only when it is deemed necessary and is supported by valid legal justifications. These justifications may include obtaining your consent, complying with laws, providing services, fulfilling contractual obligations, protecting your rights, or serving our legitimate business interests, as outlined in our Terms & Conditions. This processing also serves to safeguard the Company against fraud.

Applicability to EU or UK Users

For users located in the EU or UK, compliance with GDPR and UK GDPR requires us to specify the legal grounds for processing your personal data. Accordingly, we process your information based on the following legal grounds:

Consent

We may process your information if you have granted us consent to use your personal information for a specific purpose. You retain the right to revoke your consent at any time, and you can do so by reaching out to us through the contact form or sending an email to stay@twobeaches.co.uk.

Legitimate Interest

Your information may be utilized for our legitimate business interests, provided that these interests do not take precedence over your basic rights and freedoms, as outlined in our Terms & Conditions. This usage is also aimed at protecting the Company against fraudulent activities.

Data Retention Period

We retain your personal information only for the duration necessary or as permitted by law, which includes reasons such as tax, accounting, or other legal obligations.Once our business no longer requires the information, we will either delete or anonymize your personal data. If deletion is not immediately possible, we will securely store it and limit access until it can be securely deleted.

Ensuring Information Security

We have implemented necessary and reasonable technical and organizational measures to safeguard the personal information in our possession. However, it is important to note that the Internet and information storage technology are not infallible, and as such, we cannot guarantee that your information will remain inaccessible, unaltered, or free from unauthorized access by third parties.While we make every effort to safeguard your personal information, it remains your responsibility to ensure the security of the information you transmit through our Services. It is advisable to exercise caution when utilizing the Services and only do so in a secure environment.

Information Collection Regarding Minors

We do not deliberately collect information from or target individuals under the age of 18. By utilizing our services, you confirm that you are 18 years old or older, or the parent/guardian of a minor using the services with your consent.If, at any point, we identify any personal information from minors, we will promptly disable their account and expunge the data from our records. Should you become aware of any information collected from minors, please reach out to us at stay@twobeaches.co.uk.

Your Privacy Entitlements

In regions governed by applicable data protection laws, such as the EEA, UK, and Canada, you hold specific rights, including:(i) Requesting access to and a copy of your personal information.(ii) Seeking correction or deletion of your information.(iii) Restricting the processing of your personal information and, if applicable, data portability.(iv) Objecting to the processing of your personal information under certain circumstances.If you wish to exercise these rights, please get in touch with us. If you reside in the European Economic Area or the UK and believe that your personal information is mishandled, you can lodge a complaint with your local data protection authority. Find their contact details at: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.For individuals in Switzerland, information on data protection authorities can be found at: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing Your Consent

If your personal information is processed based on your consent, whether expressed or implied in accordance with relevant laws, you have the right to withdraw it at any time.

Opting Out of Marketing and Promotional Communications

To discontinue receiving our marketing and promotional emails, simply click the unsubscribe link in the emails we send you. This action will remove you from our marketing lists. Note that non-marketing communications, such as service-related updates, account administration, and responses to your service requests, may still be sent.

Cookies and Similar Technologies

Typically, web browsers are set to accept cookies by default. While you can choose to remove or reject cookies, be aware that doing so may affect certain features or services within our platform. To opt out of interest-based ads presented by advertisers on our Services, visit https://youradchoices.com/control.For inquiries or comments regarding privacy matters, please email us at stay@twobeaches.co.uk.

Controls for Do-Not-Track Features

Many web browsers, mobile operating systems, and apps come equipped with a Do-Not-Track (“DNT”) feature, indicating your preference to avoid monitoring and collection of your online browsing activities. However, as there is currently no universally agreed-upon technology standard for DNT, we do not presently respond to DNT browser signals or any other mechanism expressing your preference not to be tracked. If a future standard for online tracking is established, we will update this privacy notice and keep you informed.

Your Privacy Rights Concerning Your Personal Data

Right to Request Deletion of Data

Deletion Request: You retain the right to request the deletion of your personal information. We commit to fulfilling your request, with certain legal exceptions in place, such as (but not limited to) situations where another consumer is exercising their right to free speech, when compliance with a legal requirement is mandatory, or when processing is necessary to prevent illegal activities.

Right to Be Informed

Request to Know: You possess the right to know:Whether we collect and utilize your personal information,The types of personal information we collect,The reasons behind the collection of personal information,Whether we sell or share personal information with third parties,The types of personal information that have been sold, shared, or disclosed for business purposes,The third parties to whom the personal information was sold, shared, or disclosed for business purposes,The purpose of collecting, selling, or sharing personal information,The specific personal information we have collected about you.By law, we are not compelled to provide or remove consumer information that has been de-identified in response to a consumer’s request, or to re-identify individual data to verify a consumer’s request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We commit to refraining from discrimination if you choose to exercise your privacy rights.You have the right to limit the use and disclosure of sensitive personal information,and we do not handle consumers’ sensitive personal information.